Many businesses experience tension between different departments. At G&N, it was the sales and service team. The sales team is all about converting prospects to clients, while the service team is on a mission to keep clients happy and increase that retention rate. Naturally, there might be confusion over who does what, which causes conflict between both departments.
This week, Matt and Zack share what they did at G&N to alleviate this pain point and keep moving forward. If you’re facing some conflict between multiple departments, try this out!
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"If you work in the insurance industry and are not listening to this podcast, you’re making a mistake. Matt & Zack know what they are talking about and give you every technique they use for their own agency to help you GROW! Not only do they provide you with great advice, but they also make it very entertaining."
-Matthew.Turner, January 13, 2020
"This podcast will give you a little piece every week that you can implement weekly in your agency. Don’t miss the aha moment. Thank you guys..."
-Mattie Clark, August 23, 2019